Export your data

One link on the Account page hands you a file of what the board holds. It is worth taking one occasionally, because deleting an item has no undo.

Last updated 25 August 2026. Stuck on something this does not cover: [email protected].

Before you start

Open Account and find Your data
It is the last section on the page. One link: Download my data.
Click it
The browser downloads a JSON file. There is no progress bar and nothing to wait for on our side — it is an ordinary download, and if it fails your browser says so in its own words.
Read what is in it
The file leads with a format version, then your tags, then your items oldest-first. Each item carries its tags twice — by id, and by name, because an id means nothing outside the account it came from and an export is read somewhere else by definition.
Archived items are in it. An export is an archive, so it reads chronologically rather than in the board’s pinned-first order.

Notes and checklists are in the file, with their titles, bodies, rows, tags and dates.
Encrypted notes are not. The whole premise of that kind is that a body leaves one reveal at a time — a bulk file of them is the thing it exists to prevent.
File attachments are not. JSON could only carry their names, not the bytes; download those from their cards.
The file names the kinds it includes, so a reader can tell “this export left it out” from “you had none of those”.

Each row is what you see on screen. Symptoms are worded the way the app words them, so the sentence in front of you should be findable on this page.

The download did nothing: A pop-up or download blocker is the usual cause, since this is a plain link rather than a button that fetches. Allow downloads for the site and click again.
Your encrypted notes are missing from it: Deliberate, and not a setting. Reveal the ones you want and copy them out by hand.
Your files are missing from it: Also deliberate. Open each files card and download the attachments — they come back under the names you uploaded them with.
You want to import it back, or into another app: There is no importer today, in either direction. The format version at the top of the file exists so that one written later can tell what it is reading.
A tag id on an item is not in the tags list: The tag was deleted after the item was filed under it. The names list drops it rather than carrying a blank.

Your subscription — What you are paying, when the period ends, how to change a card and how to cancel.
Encrypted notes — For the handful of notes that are a door code or a recovery key. The body is stored encrypted and shown one at a time.
Attach files to an item — Up to ten files on a card, ten megabytes each. Uploads happen on save, and editing replaces the whole set.
Pin, archive and delete — Three different ways of getting something out of your way, only one of which is permanent.

Still stuck? Email [email protected] and tell us what the screen said. All the help articles are at Help.